We're Hiring
Assistant Manager - National Retail
Knowledge and hands on - CSAT/NPS / CES - Mystery audits - Previous exposure to Quality insights
Who are we
We are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence…”
Join us
Assistant Manager - National Retail
Full Time
Experience
4- 5 Years
Location
Jaipur
Start
ASAP
What we ask for
Knowledge and hands on - CSAT/NPS / CES - Mystery audits - Previous exposure to Quality insights Transactional quality - Calibrations, alerts, deviation etc
Responsibilities - Service Benchmarking, competition analysis - Quality management experience - Mystery audits people management
Requirements
Min Education Qualification Graduate
Certificates Quality Certification, Six Sigma Preferred
Preffered Domain Knowledge Customer Service, Customer Experience, Compliance & Quality
Skill Needed MS Office, Outlook Management (Good hands on excel)
Join us
Assistant Manager - National Retail
Full Time
Experience
4- 5 Years
Location
Jaipur
Start
ASAP
