About Retail IQ

The retail IQ platform equips you with intelligence that helps in taking decisions to increase business, improve the experience, and act on the right area of improvement. The platform makes all audit findings available online leading to increased efficiency and hassle-free access to complete audit findings.

In-Depth Analysis & Dashboard

Provides a detailed and in-depth dashboard to drive a 360* view of scores across locations with recommendations and act
Well-defined workflow to manage mystery shopping assignments, artifacts capturing, quality check, completion, and submission of final reports.
Web-based dashboards providing access to reports detailing overall as well as analysis of the scores generated.

Robust Data Security

End-to-end process tracking and automatic removal of captured artifacts from the device.
Two-factor authentication of every registered individual on the application along with IMEI ID mapping
Encryption of captured data
GPS compliance with the best data security and privacy policies.
State-of-the-art technology is used to develop, and optimize to work at low data rates and integrated with cloud infrastructure.

Easy Data Management

Easy management and browsing of media captured whenever required
Ensures the authenticity of the status of the parameters
Enhances deliverables for the auditors and amplifies the number of audits

Reducing efforts

Digitally converted data
Reduced TAT, on-time delivery of quality assured insights
Internal check mechanism
Strong measurement to deliver best-in-class customer experience.

Building a seamless retail experience through automation

Features

GPS-Based Store Tagging

Digital Platform to Audit Life-Cycle

Feedback Management

Real Time Alert Management

Insightful Dashboards & Reports

Root Cause Analysis

All Touchpoint Evaluation

Pool of In-house Shoppers

About Retail IQ

In-Depth Analysis & Dashboard

Robust Data Security

Easy Data Management

Reducing efforts