shopperXM Build a seamless retail experience
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shopperXM

Create a Seamless Retail
Experience With Automation

Gain comprehensive retail insights using the shopperXM platform.

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GPS-Based Store Tagging
GPS-Based Store Tagging
Digital Platform for Life-Cycle Audits
Digital Platform for Life-Cycle Audits
Feedback Management
Feedback Management
Real-Time Alert Management
Real-Time Alert Management
Insightful Dashboards & Reports
Insightful Dashboards & Reports
Root Cause Analysis
Root Cause Analysis
All Touchpoints Covered
All Touchpoints Covered
Pool of In-house shoppers
Pool of In-house shoppers
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Product Overview

The shopperXM platform provides critical retail store audit insights to enhance business performance and customer experience. It offers a comprehensive online system for accessing detailed audit results, making it easy to identify areas for improvement and make informed decisions.

In-Depth Analysis & Dashboard

In-Depth Analysis & Dashboard

  • Offers a comprehensive dashboard for a 360° view of scores across locations.
  • Streamlines mystery shopping assignments with a clear workflow for capturing artifacts, quality checks, and final report submissions.
  • Features web-based dashboards that deliver detailed and actionable reports.

Achieve cx excellence with our advanced intelligence retail audit tool, designed to identify key areas for improvement and boost business performance.

Experience Smarter Retail Operations & Achieve Retail Excellence with an Advanced Intelligence tool that enables you to act on the right areas for Improvement and enhance business performance

Robust Data Security

  • End-to-end tracking with automatic removal of captured artifacts from devices.
  • Two-factor authentication and IMEI ID mapping for every registered user.
  • Encrypted data to ensure security and confidentiality.
  • GPS compliance with top data security and privacy standards.
Robust Data Security
Easy Data Management

Easy Data Management

  • Effortless browsing and management of media and captured data.
  • Guarantees the authenticity of parameter status.
  • Improves auditor deliverables and increases audit volume.
Elevate Your Retail Performance with shopperXM: The Ultimate Solution for Optimizing Operations, Boosting Customer Satisfaction, and Achieving Success through Comprehensive Auditing Solutions and Best-in-Class Mystery Shopping Services.

Improve Your Retail Store Performance with shopperXM. Optimise operations, boost customer satisfaction and achieve success with our comprehensive retail audit software and top-tier mystery shopping services.

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Reducing Efforts

Reducing efforts

  • Digitally converted data for streamlined processes.
  • Faster turnaround time with quality-assured insights delivered on schedule.
  • Internal checks for accuracy and reliability.
  • Strong measurement systems to ensure exceptional customer experience.