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Products

| 13 May 2025

Simple Tips on How to Get More Responses...

These best practices help you get better results from your transactional NPS Survey. The more honest feedback you get, the easier it is to make things better.

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By QDegrees

Simple Tips on How to Get More Responses from Your Transactional NPS Survey

Products

| 13 May 2025

Simple Tips on How to Get More Responses...

These best practices help you get better results from your transactional NPS Survey. The more honest feedback you get, the easier it is to make things better.

By: QDegrees

Everything You Need to Know About the Sample Size Calculator

Service

| 23 April 2025

Everything You Need to Know About the Sa...

A sample size calculator helps you find the right number of people to include in a survey. Instead of guessing, it gives you a solid number based on facts.

By: QDegrees

Call Audit Challenges and How to Overcome Them

Service

| 19 April 2025

Call Audit Challenges and How to Overcom...

call center audits are very important to the growth and development of every business. when a call audit is properly executed, it highlights what is working and...

By: QDegrees

13 Powerful NPS Questions to Ask for Best Results

Service

| 18 April 2025

13 Powerful NPS Questions to Ask for Bes...

NPS stands for Net Promoter Score. It is a survey question that confirms customers' satisfaction and how likely they are to recommend your products or services.

By: QDegrees

What Is an NPS Detractor? Turn Detractors Into Promoters

Service

| 10 April 2025

What Is an NPS Detractor? Turn Detractor...

Net Promoter Score is a metric used by businesses to measure customer loyalty. It typically involves asking customers a standard question such as, on a scale of...

By: QDegrees

7 Best Call Center Quality Assurance Practices for 2025

Service

| 09 April 2025

7 Best Call Center Quality Assurance Pra...

Quality assurance (QA) is a method by which a company measures the quality of a product or service and determines whether it meets specific quality standards.

By: QDegrees