12 Years of Creating Happy Customers

We help businesses deliver seamless customer experiences through strategic consulting and cutting-edge tech solutions—driven by innovation, excellence and growth.

Consulting Services Tech Products

100+ Happy Clients 650+ CX Experts Presence Across 5 Countries

Consulting Services

As a leading business consulting company, we offer a range of services to help businesses enhance their customer experience journey.

Quality Assurance Audits

Human and Machine based quality assurance audits to improve service quality and customer experience.

Call Center Audit
Written Communication Audit
Social Media Audit
Back Office Assurance Audit

Mystery Audits

Measure customer's experience and efficacy from customer lens to enhance service quality standards.

In-Person Mystery Shopping
Telephonic Mystery Shopping
Online Mystery Shopping
Hybrid Mystery Shopping

Market Research

Gather and analyze market data to drive informed business decisions.

Primary research
Secondary research
Focus Group Discussion
Quantitative and Qualitative market research

Process Consulting

Analyze, optimize, and redesign business processes to boost efficiency and performance.

End-to-End Process Analysis
Process Benchmarking
Process Re-engineering
ISO Consulting, GDPR Consulting

Compliance Audits

Inspect on-site operations to ensure compliance, quality, and performance standards.

Debt Collection Process and Compliance Audits
Pre Launch and Post Launch Store Audits
Stock and Inventory Management Audits
Fire Safety Audits

Customer Experience Measurement

Gauge customer loyalty, improve processes and enhance CX metrics.

NPS / CSAT Measurement
Voice of Customer (VOC)
Customer Journey Mapping
CX Strategy

Quality Assurance Audits

Human and Machine based quality assurance audits to improve service quality and customer experience.

Call Center Audit
Written Communication Audit
Social Media Audit
Back Office Assurance Audit

Mystery Audits

Measure customer's experience and efficacy from customer lens to enhance service quality standards.

In-Person Mystery Shopping
Telephonic Mystery Shopping
Online Mystery Shopping
Hybrid Mystery Shopping

Market Research

Gather and analyze market data to drive informed business decisions.

Primary research
Secondary research
Focus Group Discussion
Quantitative and Qualitative market research

Process Consulting

Analyze, optimize, and redesign business processes to boost efficiency and performance.

End-to-End Process Analysis
Process Benchmarking
Process Re-engineering
ISO Consulting, GDPR Consulting

Compliance Audits

Inspect on-site operations to ensure compliance, quality, and performance standards.

Debt Collection Process and Compliance Audits
Pre Launch and Post Launch Store Audits
Stock and Inventory Management Audits
Fire Safety Audits

Customer Experience Measurement

Gauge customer loyalty, improve processes and enhance CX metrics.

NPS / CSAT Measurement
Voice of Customer (VOC)
Customer Journey Mapping
CX Strategy

Boost CX With Customized Product Suite

Empowering businesses with intelligent, secure, and scalable software built on the latest tech.

SurveyCXM

Measure customer loyalty and satisfaction using real-time customer feedback.

QA Views

Monitor, evaluate interactions to ensure consistent quality and service excellence at your contact centers.

Audit Mitr

Digitize and manage your debt collection audits ensuring regulatory compliance.

ChecklisTree

Easily assign and schedule tasks, track progress and streamline admin workflows.

LMSKEY

Grow teams with interactive learning, smart tracking and custom learning paths.

ShopperXM

Audit retail stores efficiently, track compliance, enhance shopper experience continuously.

Tailored Solutions for Every Sector

Trusted Across Diverse Industries

We work closely with businesses across various industries, offering tools that simplify operations, improve customer journeys, and support long-term growth. In every business industry, our solutions are built to adapt and deliver real impact.

Automobile

Banking

E-Commerce

Education / Ed-tech

Financial Services

Healthcare and Hospitality

ITES

Insurance

Logistics

Manufacturing

OTT

QSR

Real Estate

Retail

Telecom

Utility

2013

Our Beginning

Started with a vision to transform customer experiences through Quality Assurance

2016

Expanded Services

Ventured into Research and Consulting to deepen CX strategies

2019

Product Innovation

Launched our proprietary customer experience platform

2022

Digital Transformation

Enabled clients with smarter, tech-driven CX solutions

2025...

Humanizing Experiences

Focused on creating more meaningful and empathetic customer journeys

Our Journey Through the Years

Building Trusted Customer Experiences Worldwide

From a bold vision to a global presence, QDegrees has empowered businesses worldwide to elevate customer experiences through innovation, strategy, and trust.

300+

OnGoing Projects

In-house SaaS Products

Offices Across India

Industry Awards

Success Stories form Happy Clients

Hear from businesses that have transformed their customer experience with QDegress.

★★★★★

We've had a great experience partnering with QDegrees for our Mystery Audits across our retail stores. Their team is highly responsive, collaborative, and open to feedback. Their consistent support has been instrumental in helping us maintain and strengthen service standards across stores.

MokobaraArmaan Nath (Retail Manager)

★★★★★

QDegrees has been an exceptional partner in helping us design and deliver high-quality digital products. Their attention to detail, agile development process, and commitment to excellence made a real difference in our project success. It’s rare to find a team that aligns so well with your vision.

Mittsure Yash Mittal (Director)

★★★★★

QDegrees has been a trusted partner in strengthening our operational risk framework. Their expertise in evaluating operational processes, ability to cater to Pan India has significantly enhanced our operational risk capabilities. Their detailed reports have provided us deep insights into the on ground processes. Their flexibility, reliability and overall professionalism make them a great partner to work with— we value this association deeply.