QDegrees Services | Employee & Customer Experience (CX) Management

We Empower Organizations to Bring in
Customer Delight

Our Services

Interaction Quality Audits

To ensure the greatest benefit for an organization, audits are crucial for assessing the success of processes, products, and systems whether it is existing or newly implemented.

Call Center Audits

Establish initiatives to improve the effectiveness and efficiencies of current operations.

Social Media Audits

A social media audit gives you a full view of how social media is working (or not) for your business.

Backoffice Assurance Audits

A social media audit gives you a full view of how social media is working (or not) for your business.

Email Response Audits

Standardizing responses given to the customers’ queries, promoting qualitative communication

Mystery Shopping

Mystery shopping, is an accepted, cross-industry method of evaluating and measuring customer experience, brand perception, and quality of service.

Get to know the brand perception

Brand Perception Surveys help you understand how your brand is perceived in the mind of customers, prospects, employees, and other stakeholders.

Journey Breakpoints & Benchmarking

: Creating value through transforming customer journeys and sharing best competitive benchmarking

Quick Touchpoint Evaluation

Measures the value and impact of client interactions for high-value sales

Market Research

The process of determining the viability of a new service or product through research conducted directly with potential customers. Market research allows a company to discover the target market and get opinions and other feedback from consumers about their interest in the product or service.

Primary & Secondary Research

Get Insights directly from your target audience and from the existing available resources

Competitive Benchmarking

Measures where and how your organization stands against your competitors.

Price Benchmarking

Compare your prices to the prices of competitors in a particular market segment

Process Consulting

QDegrees enable organizations to adopt a well-defined process benchmarking approach and get meaningful outcomes to enhance their services.

ISO Consulting

Getting ISO certified for any organization is an added benefit in ensuring quality work to its clients

End-to-End Process Analysis

End to end is the process to analyze the set of interactions between customers and organizations throughout their relationship

Process Benchmarking

Process benchmarking is a structured service to compare one or more processes of any organization against the competitors in the same industry.

Process Reengineering

Reengineering Process reengineering is a technique to change or recreate core business process in order to improve service/product quality, output and customer experience.

Customer Experience

Happy customers remain loyal. It is the impression your customers have of your brand as a whole throughout all aspects of the buyer's journey. A positive customer experience is crucial to the success of your business because a happy customer is one who is likely to become a loyal customer

Customer Journey Mapping

Customer Journey Mapping is a way to find important journeys and capture moments that matter within the entire journey

Customer Sentiment Analysis

Gauging customer loyalty for any organization is indeed a necessary part of today’s evolving customer experience scenario and NPS/CSAT surveys help in analyzing and improving the same.

Voice of Customer

The customer’s perspective is important for the businesses to grow and this is where the need for VoC (Voice of Customer) Analysis plays an important role.

CX Strategies

We partner with you to understand the current stage of your organization with customers’ perspective and work with you to build it basis the analysis.

QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
cibil QDegrees client logo
manipal-cigna QDegrees client logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees client logo
QDegrees client logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees Serve Clints Logo
QDegrees client logo

50+ Clients Served

Entrusting Our Customers to Achieve Their Business Goals.

The heart of a successful strategy is a customer experience that is elegantly simple and positive, where consumers are satisfied and maintain long-lasting relationships.

Looking for a cost-effective alternative to in-house development?

Choose QDegrees

Industries

Industries Of QDegrees Work
Banking, Financial Services, and Insurance (BFSI)
Industries Of QDegrees Work
Health & Fitness
Industries Of QDegrees Work
Energy & Power
Industries Of QDegrees Work
Consumer Durables
Industries Of QDegrees Work
Real Estate
Industries Of QDegrees Work
Education
Industries Of QDegrees Work
Automobile
Industries Of QDegrees Work
Industrial Gases
Industries Of QDegrees Work
Telecom
Industries Of QDegrees Work
E-Commerce & Retail

QDegrees
at a Glance

2013

Founded

500+

Employee Count

50+

Clients served

7

SaaS Based Products

150+

Ongoing Projects

4

Countries on global map

The Changing Face of Retail
Blogs

The Changing Face of Retail

The retail industry is expected to be the top spending industry on AR and VR, an...

Read More...
Blogs

Voice Of Customer- Know What Your Customers Are Saying

As we all strive daily to make customers happy and loyal, we know what we do, wh...

Read More...
Voice Of Customer- Know What Your Customers Are Saying
Blogs

How AI Is Gradually Influencing Customer Experience & What We Need to Do

In today's world, are you always sure that the person you are talking with is the person that he says he is? It is more difficult to answer...

Read More...
How AI Is Gradually Influencing Customer Experience & What We Need to Do
Blogs

Reducing Customer Efforts Is The Key to Loyal Customers

Customer delight, brilliant CX, customers interest, all these words have been in the limelight since the organizations recognized the import...

Read More...
Reducing Customer Efforts Is The Key to Loyal Customers
Newsletter

Sentiment Analysis - Deep dive into how your customers feel

Customer feedback has always been present in the market, but what led the companies to sentiment analysis? Do the companies don't rely upon honest feedback or was something still missing? Well, this is a big qu...

Read More...
 The AI Revolution in India: Improving Lives & Businesses
Newsletter

The AI Revolution in India: Improving Lives & Businesses

Over time, India has emerged as a critical player in the global AI landscape, wi...

Read More...

Stay connected with our weekly Newsletter, QDbuzz

Have Questions?

Ask Our Solutions Consultant


Call Us- +91 97733 42427

Email To- info@qdegrees.com

Contact us

We will add your info to our CRM for contacting you regarding your request. For more info please consult our privacy policy

Click here to confirm the online
D-U-N-S Registered Profile