Empowering Organizations to bring in Customer Delight & Loyalty

Stand out in the competitive market with our innovative services that prioritize customer delight. Drive loyalty and satisfaction with our personalized approach.

Our Services

Discover our comprehensive suite of CX services, carefully curated to enable businesses to exceed customer expectations and drive sustainable growth.

Interaction Quality Audits

Improve operations, streamline processes and unlock actionable insights with our contact center quality audit solution. We help brands evaluate interaction quality through different customer touchpoints and boost the growth of their business.

Call Center Audits
Email Response Audits
Social Media Audits
Backoffice Assurance Audits

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Mystery Shopping

Transform your customer experience & propel your business forward with valuable mystery shopping insights. We offer in-depth Mystery audit analyses to provide comprehensive insights for your business.

In-Person Mystery Shopping
Telephonic Mystery Shopping
Online Mystery Shopping
Hybrid Mystery Shopping

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Market Research

Making the market research capabilities robust and worthy through an insight into fresh and unused data. We take pride in delivering comprehensive and reliable services that help you stay ahead of the curve.

Telephonic interview
Digital Survey
Face-to-face interview
Focus Group Discussion

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Process Consulting

Optimize your business with streamlined workflows, reduced costs, and tailored solutions. Our expert guidance and best practices deliver measurable results. Improve your business processes and quality standards with well-defined SOPs, checklists, templates, and guidelines.

ISO Consulting
End-to-End Process Analysis
Process Benchmarking
Process Reengineering

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Field Audits

Improve your business operations with our comprehensive Field Audit Services. We ensure compliance, improve efficiency, and provide actionable insights to optimize performance and reduce costs. Our expert audits cover:

Fire Safety Audits
Stock & Inventory Management Audits
Process & Compliance Audits
Retail Process Audits
Pre launch & Launch Audits
Training & Certifications

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Customer Experience Measurement

Understand your customers' needs and preferences with our comprehensive process for capturing insights. Get insights into your customers' preferences with our CX Measurement services tailored to your business needs.

Customer Journey Mapping
Voice of Customer
CX Strategy
NPS / CSAT Measurement

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QDegrees at a Glance

TrustWorthy

The heart of a successful strategy is a customer experience that is elegantly simple and positive, where consumers are satisfied and maintain long-lasting relationships.