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In today's fast-paced world, having access to real-time insights is more important than ever so why wait? Start browsing our latest newsletters!
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The Strategic Impact of eNPS on Organizational Health
"It's tough figuring out if our team is really happy. The usual surveys don’t seem to help much." "Why not try eNPS? It’s been a game-changer for us in understanding how our employees feel." "eNPS? I’ve heard a bit about it but haven’t really looked into it.
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Phygital Journeys: Mapping the Future of Customer Experience
Every business; whether a startup, MSME or a well-established brand, grapples with a common challenge: bridging the gap between digital innovation and traditional business practices. Providing a seamless phygital shopping (Physical+Digital)experience is a must.
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Beyond Numbers: The Power of Qualitative Research in Shaping Brands
Imagine a brand at the crossroads of innovation, struggling to connect with its target audience. Despite having a groundbreaking product, their sales figures barely scratched the surface of their potential. The turning point? A deep dive into QMR.
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Strategic Insights: Enhancing CX Through Competitive Benchmarking within & Outside the Industry
In today's dynamic business landscape, staying ahead of the competition is crucial. Not only to be successful but also to sustain. A knowledge of what’s going on with your competitors in and outside of your industry becomes necessary.