Senior Manager - Quality

Experience: 10 -15 Years

Location: Jaipur

Responsibilities:
  • Responsibilities    Achieving timely scope for quality samples for each LOB Accuracy in scores and ATA Managing Calibrations with partners and clients Driving customer journey improvement Identifying product, process and tech issues Doing RCAs for complaints and driving complaint management system

Requirements:
  • Experience   above 5 years only in Quality Domain


    Min Education Qualification    Graduate


    Preferred Education Qualification   MBA or masters


    Certificates    Six Sigma Black Belt / Green belt (preferred- not mandatory)


    Skill Needed    Advance Excel, Project Management Skills


    Preferred Domain Knowledge    Customer Service, Customer Experience, Compliance & Quality, BFSI Industry

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