Responsibilities:

• o   Work with clients (internal or external) in managing Primary Research Projects

  o   Work on Customer experience Surveys like NPS / CES / CSAT

  o   Work on market research reports and estimate the upcoming market numbers, trends, characteristics, and scenarios.

  o   Carry out in-depth analysis; primary research or NPS to analyse various insights; uses the data gathered during the research to carry out the market, customer, and vendor analysis.

  o   Designing actual questionnaires based on the objective of the report and market understanding.

  o   Assisting in primary research through telephone or direct-mail surveys or face-to-face interview studies.

  o   To develop and monitor the quality of reports, both qualitatively and quantitatively.

  o   Do Stakeholders Meeting to create Plan of Action Basis Consumer Insights

  o   Work experience in the market research industry required