We're Hiring
Deputy Manager - Market Research
Looking for someone from Market Research Industry with 2 to 4 years of experience in Primary, Research, NPS/CES/C-SAT, Preferably in Banking Industry.
Who are we
We are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence…”
Join us
Deputy Manager - Market Research
Full Time
Experience
3-4 Years
Location
Pune, Bangalore, Jaipur
Availability to join
ASAP
No. of openings
1
What we ask for
o Work with clients (internal or external) in managing Primary Research Projects
o Work on Customer experience Surveys like NPS / CES / CSAT
o Work on market research reports and estimate the upcoming market numbers, trends, characteristics, and scenarios.
o Carry out in-depth analysis; primary research or NPS to analyse various insights; uses the data gathered during the research to carry out the market, customer, and vendor analysis.
o Designing actual questionnaires based on the objective of the report and market understanding.
o Assisting in primary research through telephone or direct-mail surveys or face-to-face interview studies.
o To develop and monitor the quality of reports, both qualitatively and quantitatively.
o Do Stakeholders Meeting to create Plan of Action Basis Consumer Insights
o Work experience in the market research industry required
Requirements
o Proficient in Microsoft Office packages including Excel, PowerPoint, and Word.
o Excellent in Primary Research, Creating B2C or B2B Customer Surveys, Moderating FGDs
o Good with Business/analytic writing and presentation skills.
o Relevant experience with Market Research Organisation will be preferred.
o Minimum 2 to 4 years of the Market Research or Banking industry.
o Primary Research, Writing, Identification of client needs, Strong report writing skills.
o Good Client Management / Coordination Skills or Experience
o Based out of Mumbai
Join us
Deputy Manager - Market Research
Full Time
Experience
3-4 Years
Location
Pune, Bangalore, Jaipur
Availability to join
ASAP
No. of openings
1
