Senior IT Executive

Experience: 1-2 years

Location: Jaipur

Responsibilities:
    • Candidate has to Work on virtualization technologies like Hyper-V
    • Candidate will be responsible for troubleshooting of tickets, monitoring the server infrastructure and handling escalated tickets of low to medium complexity
    • Ensure adherence to customer SLAs across all levels
    • Collaborate with fellow system administrators and support team members.
    • Installing & configuring server & application software.
    • Creating & maintaining user accounts.


Requirements:
  • Min Education Qualification: B Tech

    Skill Needed

    • 2 Years of experience in server management and setup
    • Must have thorough knowledge of Linux Server Environment & Windows Server Environment Experience into web hosting industry pre-Deliverables will include ticket ownership, response, resolution and update and handle escalated tickets from various levels. 

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