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Drawing the Line: Pros and Cons of Net Promoter Score

Net promoter score is indeed a great metric to get insights beyond just customer satisfaction and loyalty.

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By QDegrees

Drawing the Line: Pros and Cons of Net Promoter Score
SentimarQ- A Solution to Know Your Customers’ Sentiments Better
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SentimarQ- A Solution to Know Your Customers’ Sentiments Better

The digital ecosystem witnesses various interactions of customers with brands and organizations.

By: QDegrees
Customer Complaint Management Strategies Needed In 2022
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Customer Complaint Management Strategies Needed In 2022

When dealing with customers, you also have to be geared up to deal with their complaints.

By: QDegrees
All About Customer Lifecycle Management You Need To Know In 2022
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All About Customer Lifecycle Management You Need To Know In 2022

In recent years, we have shifted to a more customer-centered economy..

By: QDegrees
Why Customer Retention is So Important For Customer Loyalty In 2022
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Why Customer Retention is So Important For Customer Loyalty In 2022

Successful businesses work on two main pillars when dealing with their customer base: Acquisition and Retention. When you first begin working on marketing..

By: QDegrees
What is ISO 27001 And How It is Beneficial For Your Business?
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What is ISO 27001 And How It is Beneficial For Your Business?

ISO 27001 has become one required certification for every small or big organization. Most organizations are taking it seriously and getting certified..

By: QDegrees