Blogs

Our Blogs

We're glad and grateful you're here for the wisdom of Experience.

Service

Net Promoter Score Calculation

Net promoter score calculation is not a very hard task as the formula is quite simple. But what you really need to know are the components of NPS. So, let us have a quick look.

View

By QDegrees

Service

5 Reasons Why Outsourcing To Call Centers Has Picked Up Post Covid

The BPO industry was already a formidable sector that included call centers as a vital offering. However, centres emic seems to have accelerated the adoption of call centres across multiple sectors.

By: QDegrees

Service

Power of Customer Feedback Surveys to Unleash Your Brand Potential

According to the latest reports, 42% of customers would be okay with paying more when offered a warm and friendly customer experience. Today customers prefer brands proactively seek inputs from customers' end and work on adding substantial value.

By: QDegrees

Service

Complete Guide To Cloud Computing Service In India 2021

The global cloud computing market size is estimated to be worth an impressive US$ 445.3 billion in 2021. Therefore it isn’t surprising that there are multiple cloud service providers in India and the world.

By: QDegrees

Service

Electric Cars - A Rapidly Emerging Alternative To Petrol Cars In 2022

The electric automobile market in India is growing exponentially and is expected to be the third-largest in the world by 2026.

By: QDegrees

Service

The 5 Biggest Customer Experience Trends In 2022

Over the last couple of decades, several companies have been increasing their focus on customer relationship management. From customer service for issue resolution to the user interface on the homepage of their website..

By: QDegrees

Service

How Chatbots Will Transform Customer Experience In 2022

Over the past decade, a domain that has evolved after the advent of AI is customer experience in India through computerized catboats.

By: QDegrees