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Exploring the Types of Market Research Solutions for your Business

Business growth in today’s times depends heavily on market research. By researching properly about your customers and their needs, you can get a competitive edge in your industry.

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By QDegrees

Exploring the Types of Market Research Solutions for your Business
Reimagine People With Artificial Intelligence-Transforming the Phase of Human Resource
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Reimagine People With Artificial Intelligence-Transforming the Phase of Human Resource

It’s rightly said that "create an environment where employees can bring their whole self to work..

By: QDegrees
7 Best Practices For The Success of Mystery Shopping At Your Retail Store
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7 Best Practices For The Success of Mystery Shopping At Your Retail Store

As the customers are experiencing the ease of shopping from their favourite brands without any hassle..

By: QDegrees
Convenience Evolution: Resetting Consumer Expectations
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Convenience Evolution: Resetting Consumer Expectations

When a company promises to deliver food warm at your doorstep, it means that the food is impeccably packed and is delivered in less than thirty minutes. This is a sea change in consumers’ lifestyle and their expectations

By: QDegrees
Evolving Needs of Subject Matter Expertise In Contact Center Quality
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Evolving Needs of Subject Matter Expertise In Contact Center Quality

Quality assurance and quality practices have been there for ages, and we have been evolving with time. Similarly, call centres which organizations traditionally run in-house..

By: QDegrees
NPS- What, Why & How
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NPS- What, Why & How

Net Promoter Score is one of the most commonly used customer experience metrics globally. Since its origin in 1993 till date, the metric has evolved and been adopted. Net Promoter Score" or, more recently, "Net Promoter System" (as mentioned in The Ultimate Question written by Fred Reichheld, and Rob Markey).

By: QDegrees
Reducing Customer Effort Is Your Best Investment
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Reducing Customer Effort Is Your Best Investment

Customer Experience has much more to do than customer satisfaction, but whether it is loyalty or the effortless service that drives customers crazy behind a brand is something that we shall explore in this write-up.

By: QDegrees