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Understanding Inbound and Outbound Call Center: Strategies to Make Them Perform Better
Inbound call centers have customer representatives who are agents working to resolve the queries of existing or potential customers.
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NPS in Banking: The Key to Elevate Your Bank’s Experience
The importance of loyal customers and customer satisfaction is vital to every business, including banking and finance. So, it becomes essential for businesses to know about these two things. In banking, the most effective way to get insights about loyal customers, CX, and other factors is NPS.
By: QDegrees

Online Apparel Retail Market
With the spread of the internet throughout the world, online sale and purchase has seen evident growth. Today, you can deliver anything to your doorstep without stepping out of your comfort zone. The sale of products and services through online mediums like eCommerce platforms is called online retail. Similarly, selling apparel or clothing online refers to online apparel retailing.
By: QDegrees

What is Market Research – Meaning and Importance?
The term Market Research stands for the research about a particular factor that affects a business. Market research is a process where experts gather information from different sources. After collecting, they refine it to get more structured data. This data further helps in the decision-making process in a business.
By: QDegrees

Types of Market Research Surveys
When it comes to the growth of a company, one thing that contributes a lot is market research. Moreover, if you have the basic know-how of market research, you should be aware of the sources for the data required in market research. Let's understand what is a market research survey and what are the types of Market research surveys.
By: QDegrees

Make Extra With Mystery Shopping
Who doesn't love extra money coming into their pockets? Of Course, everyone. But the question is how and from where? Don't worry; we have the correct answer to both. You can now make extra money by doing mystery shopping. Yes, you heard it right. You can take extra money home by doing what most people love to do a lot.
By: QDegrees

4 Business Goals Market Research Can Help You Accomplish
There is always a point where a growing business requires investment in market research to keep growing. At the start of a company, the data and information from standalone market research can be compensated from other sources.
By: QDegrees