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The Changing Face of Retail

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1 month ago

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The Changing Face of Retail

1 month ago

The retail industry is expected to be the top spending industry on AR and VR, and It clearly states that this industry is taking the changing technology trends quite seriously...
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Elucidating Revenue Leakage In Banking Retail

1 month ago

Establishing a firm pricing discipline supports selling the right set of products and services at the right time and at the right price.
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Voice Of Customer- Know What Your Customers Are Saying

1 month ago

As we all strive daily to make customers happy and loyal, we know what we do, which contributes to one side of the story, i.e. inside out, but is our outside-in story also talking the same?
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How AI Is Gradually Influencing Customer Experience & What We Need to Do

1 month ago

In today's world, are you always sure that the person you are talking with is the person that he says he is? It is more difficult to answer if you haven't seen his picture...
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Reducing Customer Efforts Is The Key to Loyal Customers

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Customer delight, brilliant CX, customers interest, all these words have been in the limelight since the organizations recognized the importance of enhancing the customer experience.
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When Competing With Disruptions, Focus On Your Customers!

1 month ago

Do your employees own the process or customers? Are they getting rewarded on process adherence or customer satisfaction? Today, every organization has competition from unforeseen quarters.
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The Relationship Between Compliance and Customers

1 month ago

It is said rules are meant to be broken but when it’s about maintaining good relations with customers, rules ought to be followed. Keeping your customers happy is the final goal and to make this happen...
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The WoW Factor in Customer Experience

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Customer experience is an important part of customer relationship management. Customers who have a great experience with a business are more likely to become repeatedly loyal customers.

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The Changing Face of Retail

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