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Understanding Inbound and Outbound Call Center: Strategies to Make Them Perform Better
Inbound call centers have customer representatives who are agents working to resolve the queries of existing or potential customers.
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What is Process Consulting: Measure Your System's Effectiveness?
In today's fast-paced and competitive business environment, organizations constantly strive to optimize their processes, improve efficiency, and maximize productivity. One powerful tool that can help achieve these goals is process consulting.
By: QDegrees

Introduction to Machine Learning
Machine learning has grown dramatically in popularity in recent years, propelled by developments in analytics and programming, as well as improved datasets and the development of artificial brains. Let's get started with knowing the basics of Machine Learning.
By: QDegrees

The Changing Face of Retail
The retail industry is expected to be the top spending industry on AR and VR, and It clearly states that this industry is taking the changing technology trends quite seriously. Does the need to delight customers and reduce their efforts make this industry so dynamic?
By: QDegrees