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Drawing the Line: Pros and Cons of Net Promoter Score

Net promoter score is indeed a great metric to get insights beyond just customer satisfaction and loyalty.

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By QDegrees

Drawing the Line: Pros and Cons of Net Promoter Score

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Ensuring Safety Excellence: The Role of Mystery Shopping in Recognizing Accessibility Measures

You go somewhere with your loved one who, being a differently abled person, uses a wheelchair.

By: QDegrees

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Ways to Improve Customer Experience Through Better Internal Communication

Knowing your customer is one such thing that you should do to keep your business growing. So, you got to know about the importance of CX, and now you have started a CX program so that you can improve...

By: QDegrees

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How to Overcome the Common HR Challenges in 2024 with HRMS Software?

From the manufacturing department to finance, multiple departments help in the success of the company. One such department is HR, which deals with the employees and their rights in a company.

By: QDegrees

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A 2024 Perspective on eCommerce Market, CX, and Customer Satisfaction

eCommerce is not only growing but drastically growing. So, being in an eCommerce business, you must be ready for the 2024 eCommerce scenarios. That is why today you'll read about the eCommerce market of India...

By: QDegrees

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Navigating the Future: Customer Experience Trends for the Upcoming Year

Is there something more precious than customers for a company? If it is about deriving profit, then no, nothing is more precious than customers.

By: QDegrees

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Navigating the Healthcare Horizon: Trends and Transformations in 2024

Healthcare is an industry where technological advancements are tried to be implemented as soon as possible. It is the major reason why we get news regularly about the implementation of AI, ML, AR, and VR in healthcare.

By: QDegrees